Printing
Print kitchen order tickets (KOT) and customer invoices. Choose from multiple invoice templates designed for different business needs.
Overview
The Restaurant app supports two types of printing: KOT (Kitchen Order Tickets) for the kitchen and Invoices for customers. Both can be printed automatically or on demand.
KOT (Kitchen Order Ticket) Printing
KOTs are sent to the kitchen when an order is placed. They list the items ordered, quantities, and any special instructions.
How KOT Printing Works
- Automatic — If enabled in Settings, a KOT prints automatically when an order is placed from the Touch POS.
- Manual — You can print a KOT anytime from the Active Orders page or Orders list using the Print KOT button.
- KOTs include the order number, table number, item names, quantities, and any notes from the server.
KOT Settings
In Settings, you can configure:
- Auto-print — Turn on to print KOTs automatically when orders are placed.
- Paper size — Configured for standard 80mm thermal paper.
- Template — Choose the layout style for your KOT.
Invoice Printing
Invoices are printed for customers when a bill is paid. The system offers multiple invoice templates to match your business style.
5 Invoice Layouts
Available Invoice Templates
Standard
Full restaurant details with complete item breakdown. Suitable for most restaurants.
Retail
Simplified format with essential details. Good for quick-service restaurants.
Minimal
Compact format that saves paper. Ideal for high-volume outlets.
GST
Full GST compliance with HSN codes, CGST/SGST breakdown. Required for tax-compliant invoicing.
Service
Service-oriented format with service charge breakdown. Suitable for fine dining.
How to Print an Invoice
- Open the bill from the Billing page.
- Click the Print button.
- The invoice opens in a printer-friendly format.
- Use your browser's print function (Ctrl+P / Cmd+P) or the auto-print feature.
Invoice Settings
In Settings, you can configure:
- Default template — Choose which of the 5 layouts to use as default.
- Series prefix — Set the prefix for invoice numbers (e.g., INV-).
- Next number — Set the starting number for invoice sequence.
Tip: Test different invoice templates to find the one that works best for your business. The GST layout is recommended for full compliance. You can change the default template anytime in Settings.