Billing & Subscription

Manage your Xnoll subscription, view plans, upgrade or change your plan, and access billing history and invoices. Billing is per company, so each workspace has its own subscription.

Overview of Billing

Xnoll billing is tied to each company. When you create a company like Acme Corp, you choose a subscription plan. You can upgrade, downgrade, or change plans at any time. Payment methods are stored securely, and invoices are available for download from the billing dashboard.

Available Plans

Xnoll offers three subscription tiers to fit different business needs:

Free — Basic features for small teams. Includes core functionality with limited storage and team members. Ideal for getting started or testing the platform.
Pro — Full access to all apps with increased limits. Includes advanced features, more storage, and additional team member seats. Best for growing businesses.
Enterprise — Custom limits, dedicated support, and enterprise-grade features. Includes SSO, advanced security, and custom integrations. Contact sales for pricing.

How to View Your Current Plan

To see which plan your company is on:

Sign in and open the Platform dashboard.
Select the company you want to check.
Go to Billing in the sidebar or settings.
Your current plan name and renewal date are displayed at the top of the billing page.

How to Upgrade or Change Plan

Open Billing

From the Platform, navigate to Billing & Subscription. Ensure you have Admin or Billing Manager permissions.

Select Change Plan

Click the "Change Plan" or "Upgrade" button. You will see a comparison of all available plans.

Choose Your Plan

Select the plan you want. For upgrades, you may be charged a prorated amount. For downgrades, the change takes effect at the next billing cycle.

Confirm Payment

If upgrading, enter or confirm your payment method and complete the checkout. You will receive a confirmation email.

How to View Billing History and Invoices

All past invoices and billing history are available in the Billing section:

Go to Platform → Billing & Subscription.
Scroll to the Billing History or Invoices section.
Click any invoice to view details or download it as a PDF.

Payment Methods

You can add and manage payment methods in the Billing settings:

Credit or debit card — Add a card for automatic recurring billing. Cards are stored securely and never displayed in full.
Default payment method — One payment method is marked as default and used for all charges unless you change it.
Multiple cards — You can add multiple cards and choose which one to use for future payments.

Understanding Add-ons and Credit Packs

Beyond your base plan, you can purchase add-ons and credit packs:

Add-ons — Extra features such as additional storage, extra team seats, or premium integrations. Add-ons are billed monthly or annually with your plan.
Credit packs — Prepaid credits for usage-based features like API calls or SMS. Credits are consumed as you use the feature and can be topped up when low.

Note: Plan changes take effect immediately for upgrades. For downgrades, the new plan applies at the end of your current billing period. Prorated credits or charges may apply when changing plans mid-cycle.